What is your change of mind policy?Updated a month ago

Progear provide a 7 day money back guarantee if you have a change of mind or are simply unsatisfied with our products. 

To be eligible for a 7-day satisfaction guarantee:

1.The item must be unused and in the same condition you received it, in original packaging.

2.Product has not been assembled.

3.All freight costs are not refundable.

4. A 15% restocking fee applies to cover costs of picking, repacking the order and returning it to the shelf. The restocking fee is calculated from the invoice price.

If all conditions are met, contact us within 7 days of your equipment delivery to arrange the return and receive a store credit voucher for an exchange or next purchase or refund.

Returning the product will be the customer’s responsibility, simply bring it back to our Distribution Centre or post it back at your expense.